The TSM Journal

Field notes for better booths.

Lead generation, staff training, and exhibitor strategy from 20+ years on the trade show floor — plus tips for the talent who work it.

Latest articles

25 articles
What Do Trade Show Models Do? Roles, Duties and Results
Staffing

What Do Trade Show Models Do? Roles, Duties and Results

See how trained booth talent attracts, qualifies, demonstrates, captures, and hands off attendees.

10 min read · Jul 2026
Trade Show Models vs. Brand Ambassadors
Hiring Guide

Trade Show Models vs. Brand Ambassadors

Compare the two roles by setting, objectives, skills, wardrobe, training, and measurement.

9 min read · Jul 2026
Trade Show Model Attire Guide
Strategy

Trade Show Model Attire Guide

Plan professional, brand-aligned booth attire around the venue, assignment, schedule, and comfort.

10 min read · Jul 2026
Trade Show Model Brief Template
Staffing

Trade Show Model Brief Template

Give booth talent the messages, workflow, logistics, escalation rules, and measurement plan they need.

11 min read · Jul 2026
How to Measure Trade Show Model ROI
Lead Generation

How to Measure Trade Show Model ROI

Connect staffing performance to qualified conversations, demos, leads, meetings, pipeline, and revenue.

11 min read · Jul 2026
Event Staffing Costs in 2026: Rates, Fees & Budget Guide
Pricing

Event Staffing Costs in 2026: Rates, Fees & Budget Guide

Realistic planning ranges by role, the costs quotes include, and a sample event staffing budget.

11 min read · Jul 2026
Promotional Models vs. Brand Ambassadors: Which Role Do You Need?
Hiring Guide

Promotional Models vs. Brand Ambassadors: Which Role Do You Need?

Compare duties, training, selection, use cases, and cost factors before choosing your campaign team.

9 min read · Jul 2026
How Many Trade Show Booth Staff Do You Need?
Strategy

How Many Trade Show Booth Staff Do You Need?

Calculate headcount from usable booth space, conversation capacity, demos, breaks, and lead goals.

10 min read · Jul 2026
The Complete Trade Show Staffing Checklist
Staffing

The Complete Trade Show Staffing Checklist

Book, select, brief, schedule, manage, and measure your booth team from eight weeks out through follow-up.

12 min read · Jul 2026
How to Hire Brand Ambassadors for Events
Brand Ambassadors

How to Hire Brand Ambassadors for Events

A scorecard-driven process for sourcing, interviewing, training, managing, and measuring brand ambassadors.

11 min read · Jul 2026
Brand Ambassador Costs in 2026
Pricing

Brand Ambassador Costs in 2026

Separate worker pay from client billing and budget training, management, travel, and specialist skills.

9 min read · Jul 2026
Event Staffing Roles Explained
Staffing

Event Staffing Roles Explained

Choose the right mix of ambassadors, booth staff, demonstrators, registration teams, qualifiers, and leads.

10 min read · Jul 2026
Bilingual Trade Show Staff
Hiring Guide

Bilingual Trade Show Staff

How to verify language ability, role skill, terminology, capture workflow, and event readiness.

10 min read · Jul 2026
How to Hire Product Demonstrators
Hiring Guide

How to Hire Product Demonstrators

Audition, train, schedule, and measure demonstrators who present accurately and create the right next step.

11 min read · Jul 2026
Trade Show Lead Qualification Scripts
Lead Generation

Trade Show Lead Qualification Scripts

Practical openers, discovery questions, handoffs, exit lines, lead scoring, and capture fields.

12 min read · Jul 2026
Event Staffing Agency vs. Direct Hiring
Hiring Guide

Event Staffing Agency vs. Direct Hiring

Compare total cost, speed, control, payroll, training, replacements, safety, and administration.

11 min read · Jul 2026
Las Vegas Exhibitor Staffing Guide
Las Vegas

Las Vegas Exhibitor Staffing Guide

Current planning guidance for venues, timing, badges, transportation, and show-specific labor boundaries.

13 min read · Jul 2026
How Much Does It Cost to Hire Trade Show Models? (2026 Guide)
Pricing

How Much Does It Cost to Hire Trade Show Models? (2026 Guide)

What trade show models really cost in 2026 — hourly and daily rates by role, what drives the price, and a sample booth budget.

7 min read · Jun 2026
How to Hire Trade Show Models for Your Next Event
Hiring Guide

How to Hire Trade Show Models for Your Next Event

Define the role, pick the right partner, brief the team, manage the day — the step-by-step guide to booking booth talent that converts.

7 min read · Jun 2026
Promotional Models in Las Vegas: Hire for CES, SEMA & Every Show
Las Vegas

Promotional Models in Las Vegas: Hire for CES, SEMA & Every Show

How to hire promotional models for the busiest trade show city in the country — what they do, what they cost, and why booking local wins.

6 min read · Jun 2026
Brand Ambassador Programs: How to Build One That Drives Sales
Brand Ambassadors

Brand Ambassador Programs: How to Build One That Drives Sales

What separates a brand ambassador program that drives sales from a logo on a polo shirt — recruiting, training, deployment, and measurement.

5 min read · Jun 2026
Trade Show Lead Generation: Turn Booth Traffic Into Qualified Pipeline
Lead Generation

Trade Show Lead Generation: Turn Booth Traffic Into Qualified Pipeline

Most booth leads die in a badge scanner. Here's how to qualify on the floor, capture clean data, and hand sales a list worth working.

7 min read · Jun 2026
Booth Staff Training: What Separates a Packed Booth From an Empty One
Staffing

Booth Staff Training: What Separates a Packed Booth From an Empty One

Great booth staff aren't born — they're briefed. The training checklist we run our talent through before every show.

7 min read · Jun 2026
Trade Show Tips for Exhibitors: A Pre-Show Playbook
Strategy

Trade Show Tips for Exhibitors: A Pre-Show Playbook

Booth picked, flights booked — now what? The exhibitor moves that decide your ROI before the doors even open.

6 min read · May 2026
Why a Complete Talent Profile Can Make or Break Your Bookings
For Talent

Why a Complete Talent Profile Can Make or Break Your Bookings

Clients book what they can see. The profile fields that get talent hired — and the blank ones that quietly cost you work.

6 min read · May 2026
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Caryn Hanna, Owner of TSM Agency
Caryn Hanna
Owner
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